Shipping Policy
Thank you for choosing NK Design Unlimited for your custom design needs. We understand that receiving your items in a timely and secure manner is important to you, and we are committed to providing a seamless shipping experience. Please take a moment to review our shipping policy to better understand our processes and expectations.
Shipping Methods
We offer one shipping options and local pickup and delivery.
Standard Shipping: Our standard shipping option typically takes 3-5 business days. Shipping fees for standard shipping are calculated at checkout based on your location and the weight of your order.
Order Processing
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Orders are processed and shipped on business days (Monday through Friday). Orders placed on weekends or holidays will be processed to begin production the following business day.
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Please note that order processing times may be longer during peak seasons or special promotions. We appreciate your patience during such times.
Shipping Destinations
We currently ship to customers in the US and Military Bases overseas.
Order Tracking
Once your order is shipped, you will receive an email confirmation containing a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your package. Please allow some time for the tracking information to become available after your order has shipped.
Shipping Fees
Shipping fees are calculated at checkout based on the shipping method, destination, and the weight of your order.
Customs and Duties (International Military Orders)
For international orders, please be aware that you may be responsible for customs duties and taxes levied by your country. These fees are not included in your purchase price and are the sole responsibility of the recipient.
Lost or Damaged Packages
While we take great care in packaging and shipping your clothes, accidents can occasionally occur. Please make sure you keep the insurance in the event your package is lost or arrives damaged, please contact our customer support team as soon as possible, and we will work to resolve the issue promptly.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure your jewelry shopping experience with us is a delightful one.
Thank you for choosing NK Design Unlimited. We appreciate your trust in us for all your clothes needs.